- Are we talking about the user workflow strictly?
- Do you also want me to detail out user personas and more details? Stick to user workflow
- Who is Adam? - Profile
- Maintain his inventory - Catalogue with picture of the item, description and price
- Converse with a customer - Identify a contact from list or go to a group. Strike a conversation over chat.
- Identify items of interest for a customer. - Browse through the catalogue and find items that match customer's interest.
- Share the right item with the customer - Send the catalogue to a customer or group
- Tag those thread which are more likely to be converted - Indicate items selected by the customer.
- Track his orders - A place to look at the status of all his orders
User Workflow MVP