Product ThinkingEstimationMetricsBehavioural Questions

Overcoming Challenges

Can you describe a time when something went wrong at work, and you had to take action to fix it? What was your role in the situation, and what was the outcome?

What does it assess?

This question assesses your leadership abilities - can you motivate your team to bring the best out of them.

  • A product manager often needs to influence others without having direct responsibility over them.
  • Interviewers will want to know what tactics you use to build teams, persuade, or influence others.

How to answer it?

Start by briefly describing the situation and the problem that you had to fix. Be sure to provide enough context so that the interviewer understands the situation.

  • Example: In my previous job, I was working on a project that was behind schedule and over budget. The team was struggling to deliver the project on time, and there was a lot of pressure from the stakeholders to get things back on track.

Next, explain the steps that you took to address the problem.

Emphasize any leadership skills that you used during the process

Finally, describe the outcome of the situation and how your actions contributed to fixing the problem.

  • Example: The outcome of this situation was that we were able to deliver the project on time and within budget. It was a challenging situation, but I'm proud of how we were able to turn things around and achieve a successful outcome