Slack is a messaging and communication app for teams and workplaces to be used across multiple devices and platforms, and is equipped with robust features that allow users to not only chat one-on-one with associates but also in groups. As of 2022, there are more than 10 million users in Slack.
You’ve joined Slack as Senior Product Manager.
You realised that, up until now, your area of expertise has been mostly serving businesses and organisations because your application is geared on enhancing workplace collaboration.
However, with offices opening up, your CEO worries that Slack can become obsolete and lose the upward growth trajectory they have been on.
You are asked to improve the present app in order to attract users who are looking for communication channels, breaking your connection with only workplaces.
Product features to be rolled out on the current platform. Think of users whom you can target and the changes they would like to see; Think of how to make Slack as the go-to platform for these users and so on.
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